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ABOUT US

Committed to Excellence

Urban Technology Change Consulting was founded by Lionel Urban, a mortgage industry veteran with over 30 years of mortgage banking experience to financial services companies seeking to profit from today’s surge in home finance business. He is an expert in the management of the mortgage lending enterprise as well as mortgage origination, operations, secondary marketing and compliance roles within banks, credit unions, and independent mortgage bankers.


Today, Mr Urban serves as Principal & Chief Consultant at Urban Technology Change Consulting. In this role, he helps mortgage lenders create technology and mortgage lending roadmaps, assists with vendor vetting and selection, and technology acquisition and implementation. He works closely with mortgage-focused business process outsourcing firms to implement customized, fully outsourced mortgage lending departments for banks and credit unions of all sizes.

With over 100,000 hours of mortgage lending technology experience we understand the impact of automation for all lending roles and how to leverage systems to streamline their responsibilities.  Most importantly we understand that a convergence of technologies is rapidly changing the industry and we have knowledge to link these technologies together.  We can assist with planning, budgeting, implementing and supporting a cost effective strategy for:

  • Point of Sale (POS)

  • Loan Origination Systems (LOS)

  • Customer Relationship Management (CRM) and Social Media

  • Optical Character Recognition and Intelligent Character Recognition (OCR/ICR)

  • Artificial Intelligence (AI) and Machine Learning (ML)

  • Third Party Vendor integrations including - Product & Pricing Engines, Document generation (disclosure and closing), Compliance, Fraud, Fees, Asset, Income & Employment, Property & Appraisal

Our team of experts is ready to help you develop strategies for not only surviving, but thriving in the future. Give us a call today to set up a consultation.